Browsing Tesis by Title
Now showing items 14-33 of 194
-
Bancarización en las instituciones bancarias en la región Loreto, periodo 2016 - 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2022)Banking for its growth is based on the decrease in informality, the behavior of the different economic sectors, the dynamics of the region's economy; but also, how much do the institutions involved in financial education ... -
Bancarización en las instituciones no bancarias en la región Loreto, periodo 2016 - 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research work Banking in non-banking institutions in the Loreto region, period 2016 - 2020, aims to analyze the banking index in non-banking institutions in the Loreto region, period 2016 -2020, the research is applied ... -
Brecha digital y calidad de servicio en el módulo de atención al ciudadano sede Iquitos, 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research is to determine the relationship between the digital divide and quality of service in the citizen service module, Iquitos 2023; whose method is descriptive, we will take into account that ... -
Calidad de atención y fidelización del cliente en la banca negocio Scotiabank agencia Iquitos, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The thesis "Quality of service and customer loyalty in business banking Scotiabank agency Iquitos, 2022", has the general objective of determining the relationship between quality of service and customer loyalty ... -
Calidad de atención y satisfacción de los usuarios de la Ugel Iquitos, 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2021)La presente investigación tuvo como objetivo general determinar la relación que existe entre la calidad de atención y la satisfacción de los usuarios de la UGEL Iquitos, 2020; siendo esta una investigación de tipo descriptiva ... -
Calidad de atención y satisfacción del usuario de la Drogueria Roan, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)Our detailed work maintains as its primary objective to determine the link between the quality of care and the user satisfaction of the Roana de Iquitos pharmacies in the year 2022. Depending on the research area or the ... -
Calidad de atención y su relación con los ingresos en los grifos de venta de combustible de la ciudad de Iquitos, 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2021)The general objective of the research was to determine the relationship between the quality of care and income at the fuel sales taps in the city of Iquitos, 2020; For this, an applied research type, correlational level ... -
Calidad de la gestión administrativa en reducir la demora en la entrega del producto y servicio en la empresa Consulting Advisers de la Amazonía SAC 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of the work is to show the quality of administrative management in reducing the delay in delivery of the product and service of the company consulting advisors of the Amazon sac 2022, the study focused on the ... -
Calidad de servicio al cliente en la línea aérea Latam de la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía PeruanaPE, 2021)The objective of the research was to determine the characteristics of the quality of customer service in the LATAM airline of the city of Iquitos, year 2019. The methodology was quantitative, with a non-experimental research ... -
Calidad de servicio de telefonía y su relación con la fidelización del cliente de la empresa Bitel Perú en la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía PeruanaPE, 2021)In this study entitled Telephony Service Quality and its relationship with the Customer Loyalty of the Bitel Peru company in the city of Iquitos, 2019, it was aimed at determining the relationship between the quality of ... -
Calidad de servicio en la educación secundaria de la Institución Educativa María Inmaculada de la ciudad de Requena marzo 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research quality of service in secondary education of the Inmaculate Mary Educational Institution of the city of Requena, March 2021, had as its main objective to determine the level of quality of service in secondary ... -
Calidad de servicio percibida por los clientes de la empresa de transportes y servicios Doam, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this study is to determine how well the clients of the transport and services company Doam E.I.R.L., Iquitos, 2022 feel that their experience was; The type of research with a quantitative and descriptive ... -
Calidad de servicio y fidelización de los clientes de a empresa Comercializadora San Juan SAC de la ciudad de Iquitos, julio 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The purpose of the investigation Quality of the Service and Loyalty of the Clients of the San Juan SAC trading Company of the city of Iquitos, March 2021, aims to determine the relationship between the quality of the service ... -
Calidad de servicio y fidelización de los clientes de Mezclas Restobar, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research was to determine the relationship between the quality of service and the loyalty of the clients of Mescals Restobar, Iquitos 2022, the quantitative level was used, non-experimental design, ... -
Calidad de servicio y satisfacción al cliente de la Empresa Quiero Mas SAC, Iquitos 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research work entitled Quality of Service and Customer Satisfaction of the company I want more SAC, Iquitos 2020, aims to establish the relationship that exists between the quality of service and customer satisfaction ... -
Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ... -
Calidad de servicio y satisfacción del cliente de la Empresa de Telefonía Macga, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research is to determine the relationship between the quality of service and customer satisfaction in the telephone company MACGA, Iquitos 2022. The type of correlational descriptive research was used, ... -
Calidad de servicio y satisfacción del cliente de la empresa transportes Los Goyos EIRL, Punchana 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this 2023 research was to establish the relationship between outstanding service quality and user satisfaction in the transportation company "Los Goyos." The research adopted a quantitative approach, ... -
Calidad de servicio y satisfacción del cliente en la empresa Paradise Green Club Iquitos, 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The main objective of the investigation was to know how the company Paradise Green Club, Iquitos 2023, related customer satisfaction with the quality of service. It is descriptive, uses a quantitative and correlational ... -
Calidad de servicio y su influencia en las ventas en tienda Credivargas de la ciudad de Iquitos 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of this research was to analyze the influence of the quality of service on sales in the Credivargas store in the city of Iquitos 2021, the type of descriptive - correlational, non-experimental and cross-sectional ...