Browsing by Author "Chota Macuyama, Lizeth"
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Calidad de atención y fidelización del cliente en la banca negocio Scotiabank agencia Iquitos, 2022
Guevara Garcia, Cissella Itzell; Chota Macuyama, Lizeth (Universidad Nacional de la Amazonía PeruanaPE, 2023)The thesis "Quality of service and customer loyalty in business banking Scotiabank agency Iquitos, 2022", has the general objective of determining the relationship between quality of service and customer loyalty ...