Browsing by Author "Guevara Garcia, Cissella Itzell"
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Análisis de los estilos de liderazgo de los colaboradores de Scotiabank de la ciudad de Iquitos, año 2020
Guevara Garcia, Cissella Itzell (Universidad Nacional de la Amazonía PeruanaPE, 2021)The objective of the research was to describe the influence of leadership styles on Scotiabank employees in the city of Iquitos, year 2020. The methodology was quantitative, with a non-experimental, cross-sectional descriptive ... -
Calidad de atención y fidelización del cliente en la banca negocio Scotiabank agencia Iquitos, 2022
Guevara Garcia, Cissella Itzell; Chota Macuyama, Lizeth (Universidad Nacional de la Amazonía PeruanaPE, 2023)The thesis "Quality of service and customer loyalty in business banking Scotiabank agency Iquitos, 2022", has the general objective of determining the relationship between quality of service and customer loyalty ...