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Now showing items 11-20 of 24
Servicio de atención al cliente en la empresa constructora Celso EIRL año 2021
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of this research was to determine the customer service in the construction company Celso EIRL in 2021, the method used is quantitative, descriptive - non-correlational, the population and sample consisted of ...
Brecha digital y calidad de servicio en el módulo de atención al ciudadano sede Iquitos, 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of this research is to determine the relationship between the digital divide and quality of service in the citizen service module, Iquitos 2023; whose method is descriptive, we will take into account that ...
Factores que influyen en la lealtad del cliente del chifa Fast Food Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this thesis project was to identify the factors that have the greatest influence on customer loyalty of Chifa - Fast Food, Iquitos 2022, opting for a basic study, descriptive and explanatory level, ...
Calidad del servicio y la satisfacción del cliente en el restaurante Huasai 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of the research is to determine the relationship between service quality and customer satisfaction in the Huasai restaurant in 2022 in order to improve customer satisfaction in the city of Iquitos in 2021. The ...
Estrés laboral y su relación con la satisfacción del personal administrativo de Electro Oriente sede Iquitos, 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this research work is to determine the significant relationship that exists between work stress and the satisfaction of the administrative staff of Electro Oriente, Iquitos headquarters, 2023. The quantitative ...
Calidad de servicio y satisfacción del cliente que utiliza créditos documentarios del Banco de Crédito del Perú sucursal Iquitos, 2021
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this study is to determine the relationship that exists between the quality of the service with the satisfaction of the client who uses documentary credits, in the Banco de Crédito del Perú branch Iquitos, ...
Calidad de servicio y satisfacción del cliente de la empresa transportes Los Goyos EIRL, Punchana 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of this 2023 research was to establish the relationship between outstanding service quality and user satisfaction in the transportation company "Los Goyos." The research adopted a quantitative approach, ...
El proceso administrativo y su incidencia en el área de atención al cliente de la empresa Mitsuboshi ciudad de Iquitos, 2023
(Universidad Nacional de la Amazonía Peruana, 2024)
The objective of the research was to determine the relationship between the administrative process and its impact on the customer service area of the Mitsuboshi company in the city of Iquitos 2023, so a descriptive type ...
Estrategias de marketing para mejorar la calidad de atención en el Minimarket Max de la ciudad de Iquitos, 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The title of the study is “Marketing strategies to improve the quality of service in Minimarket Max Iquitos 2023”. This study used a quantitative approach and a non-experimental design. To carry out a descriptive study. ...
Calidad del servicio del Hospedaje Entre Dos de la ciudad de Iquitos, abril 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The thesis Quality of the Lodging Service between two in the city of Iquitos, April 2022, has as its general objective to analyze the dimensions of the quality of service in the lodging between two in the city of Iquitos, ...