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- Tesis Título Profesional Acceso EmbargadoNivel de competencia digital y la búsqueda de información en línea con estudiantes de secundaria en la Institución Educativa N° 60087 Lucille Gagne Pellerin, Santa Clotilde 2025(Universidad Nacional de la Amazonía Peruana, 2026) Soarez Chanchari, D'yajaira Vanina; Dávila Panduro, Susy KarinaThis research is based on the need to identify the relationship between the level of digital competence and students' knowledge of how to conduct online searches, as both are variables that are important in today's education within post-pandemic educational environments, thus it was proposed to work with students in 5th grade of secondary school of the Educational Institution No. 60087 Lucille Gagne Pellerin, Santa Clotilde, where after a careful selection a sample of 118 students was formed, in this way two questionnaires could be applied to collect the necessary information and for this the survey technique was applied, where the main results were that for both variables the students indicated that they have mostly an average level, both in knowledge of the management of digital tools, as well as how to search and select information on the Internet. After applying the appropriate statistical test, it was concluded that the hypothesis proposed for the study was: “There is a relationship between the level of digital competence in the search for online information with high school students in the Educational Institution No. 60087 Lucille Gagne Pellerin, Santa Clotilde 2025”, with a confidence of 95%.
- Tesis Título Profesional Acceso EmbargadoRecaudación del impuesto predial y programa de incentivos a la mejora de la gestión municipal en la provincia de Maynas 2018 – 2023(Universidad Nacional de la Amazonía Peruana, 2026) Torres Cueva, Juan Andrés; Rengifo Maytahuari, Jose Paolo; Angulo Vela, AndreaThis study aimed to analyze the relationship between Property Tax revenue and the Incentive Program for Improving Municipal Management in the Municipalidad Provincial de Maynas during the period 2018–2023. The research was conducted using a quantitative, correlational approach with a non-experimental, longitudinal design, employing secondary data from official sources and institutional records. Descriptive statistics and Pearson’s correlation coefficient were applied for the analysis. The results show the existence of a direct and positive relationship of moderate magnitude between the two variables, with a correlation coefficient of R = 0.6996 and a coefficient of determination of R² = 0.4894, indicating that approximately 49% of the variability in Property Tax revenue can be explained by allocations from the Incentive Program. Additionally, Property Tax revenue exhibited a relatively increasing trend over the analyzed period, despite fluctuations observed in 2020 and 2021. However, it is concluded that the municipality did not achieve the 60% compliance target of the Incentive Program, attaining on average only a 17% annual allocation, which reveals limitations in the comprehensive fulfillment of the established goals. In conclusion, while the Incentive Program contributes to strengthening Property Tax revenue, its impact is limited, making it necessary to complement it with additional municipal tax management strategies.
- Tesis Título Profesional Acceso EmbargadoGestión del talento humano y el clima laboral en la gerencia de tránsito de la Municipalidad Provincial de Maynas 2025(Universidad Nacional de la Amazonía Peruana, 2026) Fernandez Magipo, Alfonso; Castillo Canani, Víctor Arturo JesúsHuman Talent Management and Work Climate in the Traffic Management Office of the Provincial Municipality of Maynas, 2025, was a basic, quantitative study with a descriptive–correlational level and a non-experimental, cross sectional design. The population consisted of 49 workers; the sample was equal to the population (49), using a census sampling approach. The general descriptive analysis showed predominantly favorable perceptions for both variables: 86% “strongly agree,” 12% “neutral,” and 2% “strongly disagree.” In the inferential analysis, Spearman’s rho (ρ) was 0.915 with a p-value of 0.000, indicating a direct, very strong, and statistically significant relationship between human talent management and work climate. The general conclusion is that strengthening competency-based management, leadership, knowledge management, and strategic change management is closely associated with a more favorable work climate, providing useful evidence for decision-making to improve the Traffic Management Office.
- Trabajo de Investigación Grado de Maestro Acceso EmbargadoAtención de requerimientos y el manejo de residuos sólidos de la Municipalidad Distrital de Belén año 2025(Universidad Nacional de la Amazonía Peruana, 2025) Bardales Rios, Carlos; Bardales Vacalla, Piero Carlos; Castillo Canani, Víctor Arturo JesúsThe research examines the relationship between request handling and waste management in the District Municipality of Belén in 2025. A basic methodology was applied, with a quantitative approach, descriptive-correlational level, and a non-experimental cross-sectional design. All 61 employees who make up the study population were surveyed. Sixty-two percent rated request handling as "good" and 38% as "fair," with no poor ratings. In terms of solid waste management, 72% rated it as "good" and 28% as "fair," with no negative evaluations. Inferential analysis using Spearman’s Rho coefficient yielded a value of 0.671 and a significance of 0.000. This indicates a direct, moderately strong correlation between the two variables. Since the significance value is below 0.05, the alternative hypothesis is accepted and the null hypothesis is rejected. It is concluded that there is a significant relationship between the two variables. Improving request handling is associated with better waste management. This reinforces the need to strengthen processes of coordination, monitoring, and institutional response.
- Trabajo de Investigación Grado de Maestro Acceso EmbargadoNivel de satisfacción del cliente del restaurante Cafezinho con sede en Iquitos según atención con protocolo autorizado COVID 19 de octubre a diciembre 2020(Universidad Nacional de la Amazonía Peruana, 2023) Villacorta Monzón, Piero Pablo; Lazo Acosta, Luis Abel; Castillo Canani, Víctor Arturo JesúsThe objective of the research was to identify customer satisfaction at the Cafezinho restaurant based in Iquitos in relation to service with the authorized protocol Covid 19 from October to December 2020. Opting for the applied type, with a descriptive - correlational level with a non-experimental design, where 368 clients were taken as study population, who were surveyed through a questionnaire of questions. Therefore, the research concludes that customer satisfaction is rated as indifferent by (27%), because they mention being indifferent with the facilities implemented with biosafety protocols, with accessibility to the restaurant, likewise, the Clients reveal to be undecided with the attention received by the human capital of the restaurant, by the food perceived in the establishment, by the biosafety protocols used at the time of food delivery. On the other hand, the attention with protocol is qualified as regular (28%), due to the fact that the clients state that they are indecisive since the conditioning of the furniture and spaces with biosafety protocols rarely favor comfort, likewise, the restaurant rarely sometimes it encourages electronic payment to avoid contact with cash, also, it rarely has a high degree of knowledge about the food offered, it is rarely adequate and comfortable, as well as the food offered by the restaurant rarely they are perceived clean, disinfected, complying with biosecurity protocols. On the other hand, it was determined that protocol care is related to customer satisfaction with a correlation coefficient of 0.863 Spearman's Rho; At the same time, it was established that the facilities contrast a correlation coefficient of 0.688; for accessibility a correlation coefficient of 0.719; human capital correlation coefficient of 0.790; atmosphere correlation coefficient of 0.732; and food a correlation coefficient of 0.786, both are significantly related to customer satisfaction.