Browsing Tesis by Author "Malafay Vasquez, Melissa Alessandra"
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Calidad de servicio y su relación con la satisfacción del cliente en la agencia de Viajes Travel Tours Iquitos, 2022
Malafay Vasquez, Melissa Alessandra; Piña Mendoza, Cinthia Vanessa (Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this study is to determine the relationship between service quality and customer satisfaction in travel agencies. Viajes y Tours, Iquitos 2022. Depending on the scope or purpose of the study, this study ...