Browsing Facultad de Ciencias Económicas y de Negocios by Author "Ramirez Sanchez, Ana Cecilia"
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Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
Chota Pimentel, Reyna; Ramirez Sanchez, Ana Cecilia (Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ...