Browsing Tesis by Author "Yoplack Mori, Mauro Germán"
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Calidad de servicio y satisfacción de los usuarios en los cajeros automáticos del Banco de la Nación, San Juan Bautista – 2023
Yoplack Mori, Mauro Germán (Universidad Nacional de la Amazonía PeruanaPE, 2024)The purpose of the present study was to identify the type of association that denotes the quality of service and user satisfaction of the ATMs of the National Bank headquarters San Juan in the province of Maynas, Loreto-Peru. ...