Browsing Tesis by Subject "Bancos comerciales"
Now showing items 1-4 of 4
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Calidad de atención y fidelización del cliente en la banca negocio Scotiabank agencia Iquitos, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The thesis "Quality of service and customer loyalty in business banking Scotiabank agency Iquitos, 2022", has the general objective of determining the relationship between quality of service and customer loyalty ... -
Calidad del servicio y satisfacción del cliente externo de las oficinas especiales 2 del Banco de la Nación en la ciudad de Iquitos mayo 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2021)The research work Quality of Service and External Customer Satisfaction of the Special Offices 2 Bank of the Iquitos Nation, May 2020, had as its main objective to determine the relationship between the quality of the ... -
Calidad del servicio y su influencia en la satisfacción del cliente en el Banco de Crédito del Perú BCP, Iquitos - 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2021)The general objective of this research work is to determine how the quality of the service influences customer satisfaction at Credit Bank of Peru BCP, Iquitos agency - 2021, the method used is Quantitative, Descriptive - ... -
El engagement en los jefes de créditos y cobranzas del Banco Azteca agencia principal Iquitos, febrero 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The Thesis on Engagement in the heads of credits and collections of Banco Azteca main agency Iquitos, February 2021, aims to determine the level of Engagement in the heads of credits and collections of Banco Azteca main ...