Browsing Tesis by Subject "Servicios financieros"
Now showing items 1-5 of 5
-
Calidad de atención y fidelización del cliente en la banca negocio Scotiabank agencia Iquitos, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The thesis "Quality of service and customer loyalty in business banking Scotiabank agency Iquitos, 2022", has the general objective of determining the relationship between quality of service and customer loyalty ... -
Calidad de servicio y satisfacción de los usuarios en los cajeros automáticos del Banco de la Nación, San Juan Bautista – 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2024)The purpose of the present study was to identify the type of association that denotes the quality of service and user satisfaction of the ATMs of the National Bank headquarters San Juan in the province of Maynas, Loreto-Peru. ... -
Clima organizacional y su relación con la calidad de servicio de los colaboradores del Banco de la Nación de Requena, año 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of this research was to determine how the organizational climate is related to the quality of service of the employees of the Banco de la Nación de Requena, year 2022, a research with a quantitative, ... -
Dificultades de acceso a los créditos en la Mypes en la ciudad de Iquitos
(Universidad Nacional de la Amazonía PeruanaPE, 2020)The objective of this research is to determine the main difficulties Mypes have in accessing a loan in the city of Iquitos. It was surveyed by micro and small companies dedicated to wholesale and retail trade from which, ... -
Impacto del covid 19 en la bancarización en las instituciones bancarias en la región Loreto, periodo 2020 - 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2023)Banking is an important issue because it creates a financial culture that allows better management of personal finances, increases savings, creates liquidity in the system to meet the credit needs of micro and small ...