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Calidad del servicio y satisfacción del cliente externo de las oficinas especiales 2 del Banco de la Nación en la ciudad de Iquitos mayo 2020
(Universidad Nacional de la Amazonía Peruana, 2021)
The research work Quality of Service and External Customer Satisfaction of the Special Offices 2 Bank of the Iquitos Nation, May 2020, had as its main objective to determine the relationship between the quality of the ...
Calidad del servicio y su influencia en la satisfacción del cliente en el Banco de Crédito del Perú BCP, Iquitos - 2021
(Universidad Nacional de la Amazonía Peruana, 2021)
The general objective of this research work is to determine how the quality of the service influences customer satisfaction at Credit Bank of Peru BCP, Iquitos agency - 2021, the method used is Quantitative, Descriptive - ...