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Calidad de servicio de telefonía y su relación con la fidelización del cliente de la empresa Bitel Perú en la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía Peruana, 2021)
In this study entitled Telephony Service Quality and its relationship with the Customer Loyalty of the Bitel Peru company in the city of Iquitos, 2019, it was aimed at determining the relationship between the quality of ...
Calidad de atención y fidelización del cliente en la banca negocio Scotiabank agencia Iquitos, 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The thesis "Quality of service and customer loyalty in business banking Scotiabank agency Iquitos, 2022", has the general objective of determining the relationship between quality of service and customer loyalty ...
Servicio de atención al cliente en la empresa constructora Celso EIRL año 2021
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of this research was to determine the customer service in the construction company Celso EIRL in 2021, the method used is quantitative, descriptive - non-correlational, the population and sample consisted of ...
Calidad del servicio y la satisfacción del cliente en el restaurante Huasai 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of the research is to determine the relationship between service quality and customer satisfaction in the Huasai restaurant in 2022 in order to improve customer satisfaction in the city of Iquitos in 2021. The ...