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Calidad de servicio al cliente en la línea aérea Latam de la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía Peruana, 2021)
The objective of the research was to determine the characteristics of the quality of customer service in the LATAM airline of the city of Iquitos, year 2019. The methodology was quantitative, with a non-experimental research ...
Calidad del servicio y satisfacción del cliente externo de las oficinas especiales 2 del Banco de la Nación en la ciudad de Iquitos mayo 2020
(Universidad Nacional de la Amazonía Peruana, 2021)
The research work Quality of Service and External Customer Satisfaction of the Special Offices 2 Bank of the Iquitos Nation, May 2020, had as its main objective to determine the relationship between the quality of the ...