Browsing Escuela Profesional de Administración by Subject "Fidelización del cliente"
Now showing items 1-6 of 6
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Calidad de atención y fidelización del cliente en la banca negocio Scotiabank agencia Iquitos, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The thesis "Quality of service and customer loyalty in business banking Scotiabank agency Iquitos, 2022", has the general objective of determining the relationship between quality of service and customer loyalty ... -
Calidad de servicio de telefonía y su relación con la fidelización del cliente de la empresa Bitel Perú en la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía PeruanaPE, 2021)In this study entitled Telephony Service Quality and its relationship with the Customer Loyalty of the Bitel Peru company in the city of Iquitos, 2019, it was aimed at determining the relationship between the quality of ... -
Calidad de servicio y fidelización de los clientes de a empresa Comercializadora San Juan SAC de la ciudad de Iquitos, julio 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The purpose of the investigation Quality of the Service and Loyalty of the Clients of the San Juan SAC trading Company of the city of Iquitos, March 2021, aims to determine the relationship between the quality of the service ... -
Calidad de servicio y fidelización de los clientes de Mezclas Restobar, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research was to determine the relationship between the quality of service and the loyalty of the clients of Mescals Restobar, Iquitos 2022, the quantitative level was used, non-experimental design, ... -
Calidad del servicio y la satisfacción del cliente en el restaurante Huasai 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of the research is to determine the relationship between service quality and customer satisfaction in the Huasai restaurant in 2022 in order to improve customer satisfaction in the city of Iquitos in 2021. The ... -
Servicio de atención al cliente en la empresa constructora Celso EIRL año 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research was to determine the customer service in the construction company Celso EIRL in 2021, the method used is quantitative, descriptive - non-correlational, the population and sample consisted of ...