Tesis: Recent submissions
Now showing items 141-160 of 233
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Satisfacción del cliente en la agencia principal de Inversiones La Cruz de la ciudad de Iquitos, 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)In the study presented, its objective was to identify the level of customer satisfaction in the main agency of Inversiones la Cruz of the city of Iquitos, 2022. Taking for an applied type of research, descriptive level and ... -
Calidad de servicio de telefonía y su relación con la fidelización del cliente de la empresa Bitel Perú en la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía PeruanaPE, 2021)In this study entitled Telephony Service Quality and its relationship with the Customer Loyalty of the Bitel Peru company in the city of Iquitos, 2019, it was aimed at determining the relationship between the quality of ... -
Calidad del servicio y satisfacción del cliente externo de la Caja Municipal de Ahorro y Crédito Piura agencia Iquitos mayo 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research work entitled Quality of Service and External Customer Satisfaction of de Municipal Savings and Credit Fund Piura Agency Iquitos, May, 2020 and, aims to determine the relationship between the quality of the ... -
Motivación y su relación con la satisfacción laboral, en la Municipalidad Distrital de San Juan Bautista, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of this research was to determine how motivation is related to job satisfaction of the staff of the District Municipality of San Juan Bautista, year 2022. The type of correlational descriptive research with ... -
Perfil del vendedor y decisión de compra de prendas femeninas en la ciudad de Requena 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of the research was to determine the relationship between the seller's profile and the decision to purchase women's clothing in the city of Requena, 2022, where an applied study, descriptive level and ... -
Capacidad emprendedora y desarrollo empresarial de las micro y pequeñas empresas de la ciudad de Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The general objective of the research was to determine the relationship between entrepreneurial capacity and business development of micro and small businesses in the city of Iquitos, 2022, then the study was of an applied ... -
Gestión del conocimiento e innovación organizacional en docentes de la Universidad Nacional de la Amazonía Peruana filial Contamana 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The present study determined as an objective the relationship between knowledge management and organizational innovation in the teachers of the National University of the Peruvian Amazon - subsidiary Contamana 2021. Taking ... -
Análisis del procedimiento administrativo de atención de reclamos para la satisfacción del usuario de Osirnergmin Iquitos, 2018
(Universidad Nacional de la Amazonía PeruanaPE, 2019)The present investigation is entitled “Analysis of the administrative procedure of attention of claims for the satisfaction of the user of Osinergmin Iquitos, 2018” was developed, in the city of Iquitos, Province of Maynas, ... -
Nivel de cultura de ahorro en el vendedor del mercado Teniente Manuel Clavero Muga - Punchana 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The general objective of this research work was to determine the level of savings culture in the market merchant Teniente Manuel Clavero Muga of the Punchana district. The research, due to its approach, was quantitative, ... -
Gestión de aprovisionamiento y cumplimiento de metas en la Unidad de Gestión Educativa Local Ucayali - Contamana 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The general objective of the research was to determine the relationship between the supply management and the fulfillment of goals in the Ucayali Local Educational Management Unit, Contamana 2022, which was developed under ... -
Estrés y compromiso laboral en el contexto de la pandemia en la Dirección de Administración General de Salud Loreto 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The present research determined as an objective the relationship between stress and work commitment in the context of the pandemic in the workers of the Directorate of General Health Administration Loreto 2022. Opting as ... -
Características que describen los conflictos en los diferentes niveles de gestión administrativa de la UGEL en la ciudad de Requena, 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2021)The objective of this study is to describe four indicators of conflicts, such as: causes of conflicts, indicators of conflicts, types of supervision that generate conflicts and strategies to minimize conflicts, considering ... -
Calidad de servicio y fidelización de los clientes de a empresa Comercializadora San Juan SAC de la ciudad de Iquitos, julio 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The purpose of the investigation Quality of the Service and Loyalty of the Clients of the San Juan SAC trading Company of the city of Iquitos, March 2021, aims to determine the relationship between the quality of the service ... -
Análisis del comportamiento de las exportaciones del Perú, periodo 2016 - 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research work analysis of the Behavior of Peruvian exports, period 2016 - 2020. Loreto aims to analyze the evolution of exports from Peru, in the period 2016 - 2020, the research is descriptive level and cross ... -
Auditoría administrativa como herramienta para la evaluación de los procesos en la Unidad Ejecutora 407 Red de Salud Loreto - Nauta 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The general objective of this research was to determine the relationship between the administrative audit and the administrative processes in the Executing Unit 407 Health Network Loreto - Nauta 2020, therefore, an applied ... -
El engagement en los jefes de créditos y cobranzas del Banco Azteca agencia principal Iquitos, febrero 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The Thesis on Engagement in the heads of credits and collections of Banco Azteca main agency Iquitos, February 2021, aims to determine the level of Engagement in the heads of credits and collections of Banco Azteca main ... -
El engagement y la intencion de rotacion laboral de los colaboradores del área registral de la Superintendencia Nacional de los Registros Públicos sede Iquitos agosto 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research on Engagement and the intention of labor rotation in the collaborators of the registry area of the National Superintendence of Public Registries, Iquitos headquarters, August 2021, has as a general objective ... -
Clima organizacional y su relación con el desempeño laboral en la empresa Pukuni Consultores y Servicios Generales S.A.C, Iquitos 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of this research was to determine the relationship between the organizational climate and job performance in the workers of the company PUKUNI consultants and general services SAC, Iquitos - 2021. The total ... -
Sistema Integrado de Gestión Administrativa (SIGA) y procesos logísticos en la UGEL Palpa 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of this research was to determine the relationship between the Integrated Administrative Management System (SIGA) and the logistics process at UGEL Palpa 2021, being an applied research with a non-experimental ... -
Calidad de servicio y su influencia en las ventas en tienda Credivargas de la ciudad de Iquitos 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of this research was to analyze the influence of the quality of service on sales in the Credivargas store in the city of Iquitos 2021, the type of descriptive - correlational, non-experimental and cross-sectional ...