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Calidad en el servicio ofrecido por los operadores de telefonía móvil en la ciudad de Iquitos, 2019
(Universidad Nacional de la Amazonía Peruana, 2021)
The general objective of this research was to determine the quality of the service offered by mobile phone operators in the city of Iquitos, year 2019. Descriptive study and non-experimental design, for which a sample of ...
Programa de gestión ambiental para fortalecer la cultura ambiental de la institución educativa María Inmaculada del distrito de Requena, 2020
(Universidad Nacional de la Amazonía Peruana, 2021)
The present research had the general objective of proposing an environmental management program to strengthen the environmental culture of the María Inmaculada Educational Institution of the Requena District, 2020; opting ...
Calidad de servicio al cliente en la línea aérea Latam de la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía Peruana, 2021)
The objective of the research was to determine the characteristics of the quality of customer service in the LATAM airline of the city of Iquitos, year 2019. The methodology was quantitative, with a non-experimental research ...
Programa de gestión de residuos sólidos para fortalecer la cultura ambiental de la I.E. María Inmaculada, distrito de Requena, 2020
(Universidad Nacional de la Amazonía Peruana, 2021)
The general objective of this research was to propose a solid waste management program to strengthen the environmental culture of the I.E. María Inmaculada, Requena district, 2020; opting for a descriptive, propositional ...
Calidad de servicio y satisfacción al cliente de la Empresa Quiero Mas SAC, Iquitos 2020
(Universidad Nacional de la Amazonía Peruana, 2022)
The research work entitled Quality of Service and Customer Satisfaction of the company I want more SAC, Iquitos 2020, aims to establish the relationship that exists between the quality of service and customer satisfaction ...
Calidad de servicio y satisfacción del cliente de la Empresa de Telefonía Macga, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of this research is to determine the relationship between the quality of service and customer satisfaction in the telephone company MACGA, Iquitos 2022. The type of correlational descriptive research was used, ...
Clima organizacional y su relación con el desempeño laboral de los colaboradores en La Casa de las Enchiladas, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
For this research, the objective was to determine the relationship that exists between the work environment and the work performance of the employees of the company La Casa de las Enchiladas Iquitos 2022. For the research ...
Calidad del servicio al cliente en cevichería La Malokita de la ciudad de Iquitos, año 2021
(Universidad Nacional de la Amazonía Peruana, 2022)
The present investigation had as general objective to determine the characteristics of the quality of customer service in the Cevichería La Malokita in the city of Iquitos in the year 2021. The methodology was quantitative, ...
Satisfacción del usuario externo de la farmacia Generix S.A.C. de la ciudad de Iquitos, noviembre 2021
(Universidad Nacional de la Amazonía Peruana, 2022)
User satisfaction is extremely important in any Institution or company, even more so in pharmacies, where in metropolitan Iquitos there are a large number of them and therefore great competition. The general objective of ...
Calidad del servicio y satisfacción del cliente externo de la Caja Municipal de Ahorro y Crédito Piura agencia Iquitos mayo 2020
(Universidad Nacional de la Amazonía Peruana, 2022)
The research work entitled Quality of Service and External Customer Satisfaction of de Municipal Savings and Credit Fund Piura Agency Iquitos, May, 2020 and, aims to determine the relationship between the quality of the ...