Browsing Facultad de Ciencias Económicas y de Negocios by Subject "Servicios de atención al cliente"
Now showing items 21-27 of 27
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Factores que influyen en la lealtad del cliente del chifa Fast Food Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this thesis project was to identify the factors that have the greatest influence on customer loyalty of Chifa - Fast Food, Iquitos 2022, opting for a basic study, descriptive and explanatory level, ... -
Gestión administrativa y calidad de servicio en la Municipalidad Provincial de Loreto Nauta, 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2024)The study aimed to specify the relationship between administrative management and service quality at the Municipalidad Distrital de Loreto Nauta in the year 2023. This research is descriptive-correlational, following a ... -
Gestión de calidad y su relación con la satisfacción del cliente de los servicios turísticos, Iquitos 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The research conducted in Iquitos in 2023 aims to establish the link between quality management and customer satisfaction in tourism services. A descriptive correlational approach is used with a quantitative focus, where ... -
El proceso administrativo y su incidencia en el área de atención al cliente de la empresa Mitsuboshi ciudad de Iquitos, 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2024)The objective of the research was to determine the relationship between the administrative process and its impact on the customer service area of the Mitsuboshi company in the city of Iquitos 2023, so a descriptive type ... -
Relación entre la satisfacción y la lealtad de los clientes de la empresa comercial Julca, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)This research sought to determine the type of relationship that exists between customer satisfaction and loyalty in the Julca EIRL company in the city of Iquitos. For this purpose, a non-experimental investigation of ... -
Servicio de atención al cliente en la empresa constructora Celso EIRL año 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research was to determine the customer service in the construction company Celso EIRL in 2021, the method used is quantitative, descriptive - non-correlational, the population and sample consisted of ... -
Servicio post venta y satisfacción del cliente en tiendas de ropa del distrito de Contamana 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The development of this thesis, sought to determine the relationship between after-sales service and customer satisfaction in clothing stores in the District of Contamana 2022. Being the type of applied study and ...