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Now showing items 91-100 of 168
Relación entre la satisfacción y la lealtad de los clientes de la empresa comercial Julca, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
This research sought to determine the type of relationship that exists between customer satisfaction and loyalty in the Julca EIRL company in the city of Iquitos. For this purpose, a non-experimental investigation of ...
Clima organizacional y desempeño laboral de los trabajadores del área comercial de SEDALORETO, 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
Our research objective is to establish the link between the organizational climate and the performance of employees in the commercial sector of Sedaloreto in 2022. To do this, we use a qualitative methodology. A type of ...
Dificultades de acceso a los créditos en la Mypes en la ciudad de Iquitos
(Universidad Nacional de la Amazonía Peruana, 2020)
The objective of this research is to determine the main difficulties Mypes have in accessing a loan in the city of Iquitos. It was surveyed by micro and small companies dedicated to wholesale and retail trade from which, ...
Servicio post venta y satisfacción del cliente en tiendas de ropa del distrito de Contamana 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The development of this thesis, sought to determine the relationship between after-sales service and customer satisfaction in clothing stores in the District of Contamana 2022. Being the type of applied study and ...
Clima motivacional y desempeño laboral en la Municipalidad Provincial de Ucayali Contamana 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of the research was to determine the relationship between the motivational climate and work performance, with an applied study and nonexperimental design, whose population and study sample was 92 ...
Estrategia de servicio y fidelización de clientes en la empresa Agropecuario Campo Verde S.A., Coronel Portillo 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The present final report was to determine the relationship between the service strategy and customer loyalty in the company Agropecuario Campo Verde S.A., Coronel Portillo 2023, opting for an applied study with a ...
Relación entre clima y compromiso organizacional en la gerencia de administración de la Municipalidad Distrital de Belén periodo 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
In this research, we sought to establish what type of relationship describes the organizational climate and organizational commitment, for this purpose a non-experimental investigation was designed, of a descriptive ...
Cultura tributaria e informalidad de los comerciantes del centro poblado San Gabriel de Varadero distrito de Balsapuerto, 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this study is to establish the relationship between tax culture and informality in the merchants of the San Gabriel De Varadero, Balsapuerto District, 2022. It is a quantitative approach, of a descriptive ...
Impacto del covid 19 en la bancarización en las instituciones bancarias en la región Loreto, periodo 2020 - 2021
(Universidad Nacional de la Amazonía Peruana, 2023)
Banking is an important issue because it creates a financial culture that allows better management of personal finances, increases savings, creates liquidity in the system to meet the credit needs of micro and small ...
Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ...