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Calidad de servicio y su relación con la satisfacción de los usuarios de la empresa Sedaloreto, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this study was to determine the relationship between service quality and customer satisfaction for the company Sedaloreto, Iquitos 2022. The study population of the experiment is made up of 200 Sedaloreto ...
Relación entre la satisfacción y la lealtad de los clientes de la empresa comercial Julca, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
This research sought to determine the type of relationship that exists between customer satisfaction and loyalty in the Julca EIRL company in the city of Iquitos. For this purpose, a non-experimental investigation of ...
Dificultades de acceso a los créditos en la Mypes en la ciudad de Iquitos
(Universidad Nacional de la Amazonía Peruana, 2020)
The objective of this research is to determine the main difficulties Mypes have in accessing a loan in the city of Iquitos. It was surveyed by micro and small companies dedicated to wholesale and retail trade from which, ...
Servicio post venta y satisfacción del cliente en tiendas de ropa del distrito de Contamana 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The development of this thesis, sought to determine the relationship between after-sales service and customer satisfaction in clothing stores in the District of Contamana 2022. Being the type of applied study and ...
Estrategia de servicio y fidelización de clientes en la empresa Agropecuario Campo Verde S.A., Coronel Portillo 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The present final report was to determine the relationship between the service strategy and customer loyalty in the company Agropecuario Campo Verde S.A., Coronel Portillo 2023, opting for an applied study with a ...
Relación entre clima y compromiso organizacional en la gerencia de administración de la Municipalidad Distrital de Belén periodo 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
In this research, we sought to establish what type of relationship describes the organizational climate and organizational commitment, for this purpose a non-experimental investigation was designed, of a descriptive ...
Cultura tributaria e informalidad de los comerciantes del centro poblado San Gabriel de Varadero distrito de Balsapuerto, 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this study is to establish the relationship between tax culture and informality in the merchants of the San Gabriel De Varadero, Balsapuerto District, 2022. It is a quantitative approach, of a descriptive ...
Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ...
Percepción de la calidad del servicio al cliente del parque cementerio Jardines del Edén Iquitos junio 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The research perception of the quality of customer service of the Gardens the Eden de Iquitos cemetery park as of June 2022, aims to analyze the quality of service perceived by customers of the Gardens the Eden Iquitos ...
Factores motivacionales en los trabajadores de la Municipalidad Distrital de Fernando Lores, 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The present study's general objective was to identify which motivational factors the employees of the administration and planning management of the district municipality of Sargento Lores attach greater importance to, ...