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Calidad de servicio y satisfacción del cliente de la Empresa de Telefonía Macga, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of this research is to determine the relationship between the quality of service and customer satisfaction in the telephone company MACGA, Iquitos 2022. The type of correlational descriptive research was used, ...
Calidad de servicio y su relación con la satisfacción de los usuarios de la empresa Sedaloreto, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this study was to determine the relationship between service quality and customer satisfaction for the company Sedaloreto, Iquitos 2022. The study population of the experiment is made up of 200 Sedaloreto ...
Relación entre la satisfacción y la lealtad de los clientes de la empresa comercial Julca, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
This research sought to determine the type of relationship that exists between customer satisfaction and loyalty in the Julca EIRL company in the city of Iquitos. For this purpose, a non-experimental investigation of ...
Servicio post venta y satisfacción del cliente en tiendas de ropa del distrito de Contamana 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The development of this thesis, sought to determine the relationship between after-sales service and customer satisfaction in clothing stores in the District of Contamana 2022. Being the type of applied study and ...
Estrategia de servicio y fidelización de clientes en la empresa Agropecuario Campo Verde S.A., Coronel Portillo 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The present final report was to determine the relationship between the service strategy and customer loyalty in the company Agropecuario Campo Verde S.A., Coronel Portillo 2023, opting for an applied study with a ...
Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ...
Percepción de la calidad del servicio al cliente del parque cementerio Jardines del Edén Iquitos junio 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The research perception of the quality of customer service of the Gardens the Eden de Iquitos cemetery park as of June 2022, aims to analyze the quality of service perceived by customers of the Gardens the Eden Iquitos ...
Satisfacción de los usuarios del servicio de agua potable que brinda EPS Sedaloreto Sociedad Anónima, Iquitos mayo 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The research work satisfaction of the users of the water service provided by EPS SEDALORETO Sociedad Anónima, Iquitos May 2022, its main objective is to determine the degree of customer satisfaction with the drinking water ...
Marketing digital y su relación con la captación de clientes en la empresa de transporte de carga Marvisur, Iquitos, año 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
This research study aims to determine the relationship between digital marketing and its influence on customer acquisition of the cargo transport company Marvisur, in order to suggest digital marketing strategies to increase ...
Calidad de servicio y satisfacción del cliente en la empresa Paradise Green Club Iquitos, 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The main objective of the investigation was to know how the company Paradise Green Club, Iquitos 2023, related customer satisfaction with the quality of service. It is descriptive, uses a quantitative and correlational ...