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Calidad de servicio y satisfacción del cliente de la Empresa de Telefonía Macga, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The objective of this research is to determine the relationship between the quality of service and customer satisfaction in the telephone company MACGA, Iquitos 2022. The type of correlational descriptive research was used, ...
Satisfacción del usuario externo de la farmacia Generix S.A.C. de la ciudad de Iquitos, noviembre 2021
(Universidad Nacional de la Amazonía Peruana, 2022)
User satisfaction is extremely important in any Institution or company, even more so in pharmacies, where in metropolitan Iquitos there are a large number of them and therefore great competition. The general objective of ...
Calidad del servicio y satisfacción del cliente externo de la Caja Municipal de Ahorro y Crédito Piura agencia Iquitos mayo 2020
(Universidad Nacional de la Amazonía Peruana, 2022)
The research work entitled Quality of Service and External Customer Satisfaction of de Municipal Savings and Credit Fund Piura Agency Iquitos, May, 2020 and, aims to determine the relationship between the quality of the ...
Calidad de servicio de telefonía y su relación con la fidelización del cliente de la empresa Bitel Perú en la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía Peruana, 2021)
In this study entitled Telephony Service Quality and its relationship with the Customer Loyalty of the Bitel Peru company in the city of Iquitos, 2019, it was aimed at determining the relationship between the quality of ...
Satisfacción del cliente en la agencia principal de Inversiones La Cruz de la ciudad de Iquitos, 2021
(Universidad Nacional de la Amazonía Peruana, 2022)
In the study presented, its objective was to identify the level of customer satisfaction in the main agency of Inversiones la Cruz of the city of Iquitos, 2022. Taking for an applied type of research, descriptive level and ...
Calidad de servicio y su relación con la satisfacción de los usuarios de la empresa Sedaloreto, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this study was to determine the relationship between service quality and customer satisfaction for the company Sedaloreto, Iquitos 2022. The study population of the experiment is made up of 200 Sedaloreto ...
Relación entre la satisfacción y la lealtad de los clientes de la empresa comercial Julca, Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
This research sought to determine the type of relationship that exists between customer satisfaction and loyalty in the Julca EIRL company in the city of Iquitos. For this purpose, a non-experimental investigation of ...
Servicio post venta y satisfacción del cliente en tiendas de ropa del distrito de Contamana 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The development of this thesis, sought to determine the relationship between after-sales service and customer satisfaction in clothing stores in the District of Contamana 2022. Being the type of applied study and ...
Estrategia de servicio y fidelización de clientes en la empresa Agropecuario Campo Verde S.A., Coronel Portillo 2023
(Universidad Nacional de la Amazonía Peruana, 2023)
The present final report was to determine the relationship between the service strategy and customer loyalty in the company Agropecuario Campo Verde S.A., Coronel Portillo 2023, opting for an applied study with a ...
Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
(Universidad Nacional de la Amazonía Peruana, 2023)
The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ...