Tesis: Recent submissions
Now showing items 41-60 of 201
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Clima organizacional y estrés laboral en los trabajadores de la gerencia de administración de la Municipalidad Provincial de Maynas 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this research work was to determine the type of relationship between the organizational climate and work stress experienced by workers in the administration management of the Provincial Municipality of Maynas ... -
Calidad del servicio y fidelización de clientes en los agentes caja Maynas distrito de Iquitos julio 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The investigation Quality of Service and Customer Loyalty in the Agents of the Maynas Municipal Savings and Credit Fund of the District of Iquitos July 2022, was to determine the relationship between the quality of service ... -
Calidad de servicio y satisfacción del cliente en la empresa Paradise Green Club Iquitos, 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The main objective of the investigation was to know how the company Paradise Green Club, Iquitos 2023, related customer satisfaction with the quality of service. It is descriptive, uses a quantitative and correlational ... -
Relación entre percepción de justicia organizacional y satisfacción laboral en trabajadores profesionales de la ciudad de Iquitos, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The present investigation sought to specify the type of relationship between the perception of organizational justice and job satisfaction, among a non-probabilistic sample of 52 professionals who work in the city of ... -
Percepción de la calidad del servicio al cliente del parque cementerio Jardines del Edén Iquitos junio 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The research perception of the quality of customer service of the Gardens the Eden de Iquitos cemetery park as of June 2022, aims to analyze the quality of service perceived by customers of the Gardens the Eden Iquitos ... -
Impacto del covid 19 en la bancarización en las instituciones bancarias en la región Loreto, periodo 2020 - 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2023)Banking is an important issue because it creates a financial culture that allows better management of personal finances, increases savings, creates liquidity in the system to meet the credit needs of micro and small ... -
Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ... -
Estrategia de servicio y fidelización de clientes en la empresa Agropecuario Campo Verde S.A., Coronel Portillo 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The present final report was to determine the relationship between the service strategy and customer loyalty in the company Agropecuario Campo Verde S.A., Coronel Portillo 2023, opting for an applied study with a ... -
Relación entre clima y compromiso organizacional en la gerencia de administración de la Municipalidad Distrital de Belén periodo 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)In this research, we sought to establish what type of relationship describes the organizational climate and organizational commitment, for this purpose a non-experimental investigation was designed, of a descriptive ... -
Cultura tributaria e informalidad de los comerciantes del centro poblado San Gabriel de Varadero distrito de Balsapuerto, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this study is to establish the relationship between tax culture and informality in the merchants of the San Gabriel De Varadero, Balsapuerto District, 2022. It is a quantitative approach, of a descriptive ... -
Clima organizacional y desempeño laboral de los colaboradores del área de administración de Electro Oriente, Iquitos 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)As a general objective of this research work we have "Determine how the organizational climate is related to the work performance of employees in the administration area of Electro Oriente, Iquitos 2023." It is also ... -
Satisfacción de los usuarios del servicio de agua potable que brinda EPS Sedaloreto Sociedad Anónima, Iquitos mayo 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The research work satisfaction of the users of the water service provided by EPS SEDALORETO Sociedad Anónima, Iquitos May 2022, its main objective is to determine the degree of customer satisfaction with the drinking water ... -
Análisis del sistema de intermediación de financiera confianza, del departamento de Loreto, periodo 2017 - 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective is to characterize the financial intermediation system of Financiera Confianza, of the Department of Loreto, period 2017-2021. The type of research is descriptive level and quantitative approach, with ... -
Marketing digital y su relación con la captación de clientes en la empresa de transporte de carga Marvisur, Iquitos, año 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)This research study aims to determine the relationship between digital marketing and its influence on customer acquisition of the cargo transport company Marvisur, in order to suggest digital marketing strategies to increase ... -
Factores motivacionales en los trabajadores de la Municipalidad Distrital de Fernando Lores, 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The present study's general objective was to identify which motivational factors the employees of the administration and planning management of the district municipality of Sargento Lores attach greater importance to, ... -
Comportamiento del sector agropecuario en la región Loreto, periodo 2017 - 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The agricultural sector is important considering that it is a source of food for human consumption and because it also creates direct sources of work; The objective of the research is to analyze the growth of the agricultural ... -
Brecha digital y calidad de servicio en el módulo de atención al ciudadano sede Iquitos, 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research is to determine the relationship between the digital divide and quality of service in the citizen service module, Iquitos 2023; whose method is descriptive, we will take into account that ... -
Servicio de atención al cliente en la empresa constructora Celso EIRL año 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research was to determine the customer service in the construction company Celso EIRL in 2021, the method used is quantitative, descriptive - non-correlational, the population and sample consisted of ... -
Habilidades directivas y desempeño laboral de los colaboradores del proyecto control y reducción del cultivo de la coca en el Alto Huallaga 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)In the thesis report, the study objective has been formulated: to determine the relationship between management skills and job performance of the collaborators of the Coca Cultivation Control and Reduction Project in Alto ... -
Motivación y desempeño por competencias de los colaboradores de la asociación civil proyecto amazonas en Iquitos año 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The general objective was established to determine the relationship between motivation and performance by competencies of the Amazon Project Civil Association in Iquitos in 2023, this research was of an applied type, of a ...