Browsing Tesis by Title
Now showing items 22-41 of 205
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Calidad de servicio al cliente en la línea aérea Latam de la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía PeruanaPE, 2021)The objective of the research was to determine the characteristics of the quality of customer service in the LATAM airline of the city of Iquitos, year 2019. The methodology was quantitative, with a non-experimental research ... -
Calidad de servicio de telefonía y su relación con la fidelización del cliente de la empresa Bitel Perú en la ciudad de Iquitos, año 2019
(Universidad Nacional de la Amazonía PeruanaPE, 2021)In this study entitled Telephony Service Quality and its relationship with the Customer Loyalty of the Bitel Peru company in the city of Iquitos, 2019, it was aimed at determining the relationship between the quality of ... -
Calidad de servicio en la educación secundaria de la Institución Educativa María Inmaculada de la ciudad de Requena marzo 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research quality of service in secondary education of the Inmaculate Mary Educational Institution of the city of Requena, March 2021, had as its main objective to determine the level of quality of service in secondary ... -
Calidad de servicio percibida por los clientes de la empresa de transportes y servicios Doam, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this study is to determine how well the clients of the transport and services company Doam E.I.R.L., Iquitos, 2022 feel that their experience was; The type of research with a quantitative and descriptive ... -
Calidad de servicio y fidelización de los clientes de a empresa Comercializadora San Juan SAC de la ciudad de Iquitos, julio 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The purpose of the investigation Quality of the Service and Loyalty of the Clients of the San Juan SAC trading Company of the city of Iquitos, March 2021, aims to determine the relationship between the quality of the service ... -
Calidad de servicio y fidelización de los clientes de Mezclas Restobar, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research was to determine the relationship between the quality of service and the loyalty of the clients of Mescals Restobar, Iquitos 2022, the quantitative level was used, non-experimental design, ... -
Calidad de servicio y satisfacción al cliente de la Empresa Quiero Mas SAC, Iquitos 2020
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The research work entitled Quality of Service and Customer Satisfaction of the company I want more SAC, Iquitos 2020, aims to establish the relationship that exists between the quality of service and customer satisfaction ... -
Calidad de servicio y satisfacción de los clientes de la empresa Star Motor Selva E.I.R.L. Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this work is to investigate the relationship between service quality and customer satisfaction at Star Motor Selva, an Iquitos 2022 spare parts distributor. It has a quantitative approach and a non-experimental ... -
Calidad de servicio y satisfacción de los usuarios en los cajeros automáticos del Banco de la Nación, San Juan Bautista – 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2024)The purpose of the present study was to identify the type of association that denotes the quality of service and user satisfaction of the ATMs of the National Bank headquarters San Juan in the province of Maynas, Loreto-Peru. ... -
Calidad de servicio y satisfacción del cliente de la Empresa de Telefonía Macga, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this research is to determine the relationship between the quality of service and customer satisfaction in the telephone company MACGA, Iquitos 2022. The type of correlational descriptive research was used, ... -
Calidad de servicio y satisfacción del cliente de la empresa transportes Los Goyos EIRL, Punchana 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The objective of this 2023 research was to establish the relationship between outstanding service quality and user satisfaction in the transportation company "Los Goyos." The research adopted a quantitative approach, ... -
Calidad de servicio y satisfacción del cliente en la empresa Paradise Green Club Iquitos, 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The main objective of the investigation was to know how the company Paradise Green Club, Iquitos 2023, related customer satisfaction with the quality of service. It is descriptive, uses a quantitative and correlational ... -
Calidad de servicio y su influencia en las ventas en tienda Credivargas de la ciudad de Iquitos 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The objective of this research was to analyze the influence of the quality of service on sales in the Credivargas store in the city of Iquitos 2021, the type of descriptive - correlational, non-experimental and cross-sectional ... -
Calidad de servicio y su relación con la satisfacción de los clientes de la Lavanderia Hoy Lavo Yo, Iquitos 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The study conducted at "Hoy Lavo Yo" Laundry in Iquitos in 2023 aimed to establish the connection between service quality and customer satisfaction. Employing a descriptive correlational method, a significant correlation ... -
Calidad de servicio y su relación con la satisfacción de los usuarios de la empresa Sedaloreto, Iquitos 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The purpose of this study was to determine the relationship between service quality and customer satisfaction for the company Sedaloreto, Iquitos 2022. The study population of the experiment is made up of 200 Sedaloreto ... -
Calidad de servicio y su relación con las ventas en la Joyería Zafiro, Iquitos 2023
(Universidad Nacional de la Amazonía PeruanaPE, 2024)The thesis aimed to determine the relationship between service quality and sales at Joyería Zafiro in Iquitos in 2023, utilizing a quantitative descriptive correlational approach. The results revealed a strong positive ... -
Calidad del servicio al cliente en cevichería La Malokita de la ciudad de Iquitos, año 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2022)The present investigation had as general objective to determine the characteristics of the quality of customer service in the Cevichería La Malokita in the city of Iquitos in the year 2021. The methodology was quantitative, ... -
Calidad del servicio del Hospedaje Entre Dos de la ciudad de Iquitos, abril 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The thesis Quality of the Lodging Service between two in the city of Iquitos, April 2022, has as its general objective to analyze the dimensions of the quality of service in the lodging between two in the city of Iquitos, ... -
Calidad del servicio percibido por los usuarios en la oficina administrativa del Seguro Social de Salud Red Asistencial Loreto periodo marzo 2021
(Universidad Nacional de la Amazonía PeruanaPE, 2021)El trabajo de investigación calidad del servicio percibido por los usuarios en la Oficina Administrativa del Seguro Social de Salud Red Asistencial Loreto periodo marzo 2021, tuvo como objetivo principal evaluar la calidad ... -
Calidad del servicio y fidelización de clientes en los agentes caja Maynas distrito de Iquitos julio 2022
(Universidad Nacional de la Amazonía PeruanaPE, 2023)The investigation Quality of Service and Customer Loyalty in the Agents of the Maynas Municipal Savings and Credit Fund of the District of Iquitos July 2022, was to determine the relationship between the quality of service ...